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  • 231-0822 50-38, Hommoku Motomachi, Naka-ku Yokohama-shi, Kanagawa, 231-0822, Japan
  • +1 (323) 982-3799

Quality Assurance

Our precedence is to ensure no risks are involved for clients who purchase used Japanese cars through us at Platinum Auto Japan. In each step, we provide our customers to get what is promised to them in terms of quality, shipment procedures, and payment processes through a thoroughly planned system. Our certified inspectors’ presence makes sure that every vehicle we deliver is up to the mark and per what the seller claims.

SWIFT INSPECTION OF YOUR CARS

We make sure that we only bid on cars in mint condition. Our inspection personnel singles out cars for bidding by visiting the auction sites and being on the lookout for vehicles that meet our standards in surface mileage and mechanical state.

ENGINE / PARTS CLEANING

Newly purchased vehicles are sent to our workshop, where our experts carry out maintenance, servicing, and repairs. Different parts of the car are correctly washed with a steam cleaner. These include the engine bay and all vehicle parts. Sometimes, even the entire body of the vehicle is subjected to this treatment.

ORGANIZED MAINTENANCE WORK

If the customers want specific mechanical work done on the car before shipment, the request will also be taken care of by our experts, who will create and share an automated plan for the vehicle. This plan will be communicated to the client by our Sales or Customer Support team.

OTHER SUPPORT OR RECONDITIONING WORK

Suppose customers want any necessary reconditioning work for their cars, such as replacing brakes or engine oil, lubrication, tires or battery changing, drive shaft boots, or other similar jobs required to maintain the vehicle. In that case, we can deliver all these services and offer the unique benefit of changing RHD cars to LHD.