Privacy Policy
How customer information is collected, processed, and safeguarded throughout the vehicle enquiry, purchase, and export lifecycle.
Last updated: 11 November 2026
1. Responsible Party & Data Controller
Platinum Auto Japan, House No. A-01, Sub Sector B, Sector 37-A, Sadaat-e-Amroha Co-Operative Housing Society, Scheme 33, Karachi East, Pakistan (info@platinumautojapan.com), is responsible for the personal data you give us.
2. Data We Collect
We collect the following customer information strictly necessary for fulfilling vehicle sales, export documentation, and customs clearance:
- Name, phone number, and email address.
- A copy of ID or passport where required for export and clearance documents.
- Vehicle requirements and destination details provided by the customer.
3. Why We Collect Your Data
Your data is collected and processed for specific operational purposes:
- To prepare quotes and commercial invoices.
- To place vehicle purchase orders with Mirza Enterprises Co., Ltd.
- To prepare export certificates, bills of lading, and clearance documents.
- To support the customer from enquiry until final vehicle delivery.
4. Data Sharing & Third Parties
Information is shared only with Mirza Enterprises Co., Ltd., shipping lines, inspection agencies and, where applicable, the local clearing partner.
We never sell customer data.
5. Data Retention
We keep order records for 6 years to meet accounting and tax obligations, and delete enquiries that did not lead to an order after 6 months.
6. Your Rights & Contact Information
Customers can ask what data is held or request corrections by emailing info@platinumautojapan.com.